Since my October 2006 hardcopy issue of Fast Company just arrived in yesterday’s mail, I like to bid farewell to the September issue — and its stellar list of Customer First award winners, honorable mentions, and local heroes — with some commentary my own portfolio of exemplary businesses (which as you’ll see, overlap with FC’s chosen few).
Let me note that FC’s Customer First winner American Girl was the recipient of our (Strategic Horizons LLP) first ever Experience Stager of the Year (EXPY) award back in 1999. (Actually, its flagship experience, the first American Girl Place in Chicago, was honored with the award.)
我们每年宣布年度奖金获奖者thinkabout事件。以下是迄今为止的享受者的清单，我分享，以鼓励您更多地了解这些模范体验刺激者。
1999 -极客小分队
2004 -查尔特的学习
2005 -Hok Sport +场地 +活动
2006 -谷物
谷物是我们今年的持股冠军，被Fast Company选为（可以理解的）当地英雄，因为该公司迄今为止只有三德赢提款个销售商店。的确，乔·派恩（Joe Pine）和我倾向于在等待实际的商业成功之前先进行过早选择，因为我们想从事经验创新方面的讲道。美泰（Mattel）刚刚在1998年收购了美国女孩。塑料玩具的巨型制造商会拼写基于教育的娃娃制造商的灭亡吗？（到目前为止，一切都很好。）当他们赢得2000年票价时，极客队的特工不到二十名特工；如今，超过12,000名特工漫游了全球，帮助减轻了世界的计算机问题。我们授予Chip Conley的JDV，2001年在9-11之后不到两个月的时间，完全知道酒店业在那个恐怖的日子之后会受到重创。乐高（Lego）于2002年在媒体上被垃圾。我们看到了他们的新经验产品组合，这是一项举动，这将带来收益。（确实有）公共图书馆？您必须访问该地点，以充分理解Cerritos图书馆对其社区的影响。 Seattle’s library may have attracted more architectural press, but Cerritos is clearly the leading exemplar of staging compelling library experiences, not just erecting acclaimed buildings. Charthouse’s Fish! offerings can be wrongly forced down employees necks, but Charthouse truly points the way in helping to stage more compelling human performances. And just when one thinks HOK has seen the end of its run in innovating large-scale assembly venues, it goes off an invents the first retractable field in the (now) University of Phoenix Stadium for the NFL Cardinals.